Is Elite Fanstore legit? It’s the question many fans ask before placing a first order, and it’s a fair one: online, a low price isn’t enough. You also need to know who is selling, how you pay, how your parcel reaches you and what happens if something goes wrong.
Rather than asking you to take our word for it, this article goes through, point by point, everything you can check for yourself: the company behind the store, payment, delivery and tracking, the returns rules, the quality of the jerseys, personalisation and the ways to contact us. We also talk about the limits, because a successful order is, first and foremost, a well-prepared order.
Finally, you’ll find a simple method for reading online reviews, and the five habits that prevent almost every unpleasant surprise, with us and anywhere else.
Yes: Elite Fanstore is a store that has specialised in football jerseys since 2018, with a company identified in its legal notice, secure payment, a tracking number for every parcel and written shipping and returns terms.
- Payment goes through a secure page: your card details are never visible to the store.
- Every shipped parcel gets a tracking number, which you can check on our dedicated page.
- Printed jerseys are non-refundable and sizing mistakes are not eligible for an exchange: the size guide is your best ally.
- Customer service replies by email and on WhatsApp (written messages), with a “Help” assistant available across the whole site.
- Before ordering, take five minutes to check the size, the jersey version and your printing.
Who is behind Elite Fanstore?
Elite Fanstore is an online store specialising in football jerseys, founded by two enthusiasts who have been selling football jerseys since 2018. The original idea hasn’t changed: to make club and national team jerseys accessible to every fan, without cutting corners on the care that goes into each order.
The catalogue has grown a lot over the seasons. You’ll find the big European clubs, from our range of PSG jerseys to Spanish, English and Italian clubs, national teams such as France, a large collection of retro jerseys for the nostalgic, as well as kits for younger fans, tracksuits and other sports like basketball and Formula 1.
One point matters especially when you’re wondering whether a site is trustworthy: knowing who runs it. The company that operates the store, its registration number and its address are listed in our legal notice, accessible from the footer. Our story and the way we work are detailed on our about us page.
The methodHow can you spot a reliable site for cheap football jerseys?
A reliable site for cheap football jerseys can be recognised by concrete elements, visible before you even order. They’re the same criteria you would apply to any online store: an identified company, written terms, a contact you can actually reach, secure payment and parcel tracking. If one of these is missing, take the time to find out why.
Here’s where to find each of them on our site, so you can check for yourself rather than take our word for it.
| Criterion | What to look for | Where to check it on our site |
|---|---|---|
| Identified company | Company name, registration number, address | Legal notice |
| Shipping explained | Steps, timeframes and costs set out in black and white | Shipping policy |
| Clear returns rules | Conditions, procedure and refund method | Refund policy |
| Reachable contact | An email address and a channel for replies | Frequently asked questions |
| Parcel tracking | A tracking number and a tool to check it | Track my order |
| Detailed sizing | Measurements in centimetres, by product type | Football size guide |
A low price isn’t suspicious in itself: it’s a lack of transparency that should set alarm bells ringing. A store that displays its terms, its identity and its contact details is willing to be checked.
Is payment secure on Elite Fanstore?
Yes. When you check out, you’re taken to a secure payment page over an encrypted connection (the little padlock in the address bar). Your card details are processed by the payment provider and are never visible to the store: we see neither your full card number nor your security code.
You can pay with the most common payment methods. Depending on your country, other local options may appear automatically at the payment step.
- Visa
- Mastercard
- American Express
- Apple Pay
- Google Pay
- Shop Pay
- Bancontact
- MB WAY
Once your order is confirmed, you’ll receive a confirmation email summarising your items, sizes and personalisation options. Keep it safe: you’ll be asked for its order number whenever you contact customer service.
Never share your card details by email, message or phone, including with someone claiming to be our customer service. The only place to enter them is the store’s payment page.
Shipping and parcel tracking: how does it work?
Your order always follows the same journey, and you’re kept informed at every key stage. The principle: preparation, dispatch with a tracking number, then delivery to your door.
We check your items and, if you’ve chosen printing or patches, our team applies the personalisation before dispatch.
You receive a shipping confirmation email containing your tracking number. Once an order has shipped, it can no longer be cancelled.
Enter your number on the track my order page: the carrier’s latest updates are displayed directly, in your language.
Check the condition of the parcel and its contents on delivery, before signing the carrier’s delivery slip.
Up-to-date preparation and delivery times are given in our shipping policy and in the FAQ. Standard shipping is free above a certain order value, stated on those same pages and shown again in your cart.
Two specific situations are covered in writing. If a product is temporarily out of stock, our team will write to you to offer a credit or a refund. And for international shipments, customs duties may apply depending on your country: these are payable by the recipient.
The first tracking updates can take a little while to appear after dispatch. If nothing has moved after a few days, write to us with your order number.
Returns and refunds: the rules you need to know
If a product is defective or there’s a mistake in your order, you can request a refund, provided you contact us within 14 days of receipt. The product must be returned in its original condition, with its original packaging. The refund is made to the payment method used for the purchase, once the item has been received and inspected.
Not every situation is handled the same way. Choose yours:
Found a defect in your product? Write to info@elite-fanstore.com within 14 days of receipt, with your order number, a description of the problem and photos of the defect. We’ll then explain the steps to follow and give you the return address. Remember to use a tracked service for the return.
Didn’t receive the right item? The procedure is the same: contact us quickly with your order number and a photo of the item you received. The more precise your message (item expected, item received, size), the faster the reply.
The size doesn’t fit? Our policy does not provide for exchanges due to a sizing mistake. That’s why every product page links to a size guide in centimetres. If you’re unsure, ask customer service before ordering: we’re always happy to help you choose.
Is your jersey personalised? A jersey printed with your name or a player’s name is personalised for you: it is non-refundable. Carefully re-read the name, number and patches in your cart before confirming: that’s the moment that really counts.
Items bought on sale follow a specific rule, and the full procedure (return address, supporting documents to include) is described in our refund policy. If a rule seems unclear, ask before you buy rather than after: it’s the best way to avoid a misunderstanding.
The productsWhat quality can you expect from an Elite Fanstore jersey?
The quality of a jersey depends first and foremost on its version. With us, most recent models come in a fan version, with a comfortable cut designed for everyday wear, and some in a player version, closer to the body, with a breathable technical fabric and more refined finishes. Retro jerseys, for their part, use the straight cut of the original models from their era.
| Version | Fit | Sizes | Our advice |
|---|---|---|---|
| Fan | Comfortable, everyday wear | S to 4XL | Your usual size |
| Player | Slim, close to the body | S to 2XL | One size up if in doubt |
| Retro | Straight, just like back in the day | S to 2XL | Compare the centimetres |
Each product page shows the jersey in photos and states its version and the sizes available. Take the time to look at them: that’s the jersey you’ll receive. To understand in detail what sets the two versions apart, read our comparison fan version or player version, and to find out what the fabric is really made of, our article on what a football jersey is made of.
Printing and patches: what we offer
You can personalise your jersey directly on the product page: a name, a number, text and patches. On current-season jerseys, the names and numbers of the squad’s players are offered directly, to avoid typos. Prefer your own name? Simply choose your printing and type it in.
Patches usually represent a competition or a title won. They’re shown as photos so you know exactly what you’re adding, and we select the patch that best matches the season and the team. There’s even an option to send us a photo of your own patch.
Every step is explained on our how to personalise your jersey page. And if you’re still unsure which name to have printed, our ideas are gathered in the article which name and number to put on your jersey.
A personalised jersey is prepared especially for you and is non-refundable. A typo can’t be fixed once your order is confirmed: re-read your cart letter by letter.
How do you contact customer service?
The simplest way is to write to info@elite-fanstore.com, including your order number. We also reply on WhatsApp, by written message only (no calls are taken on this number, which is listed in our frequently asked questions), as well as through our social media and Telegram.
On every page of the site, the “Help” button at the bottom of the screen opens an assistant that answers the most common questions: order tracking, sizing, personalisation, shipping. It points you to the right information in a few clicks, and to our team if needed.
Always include your order number, describe the situation in two or three sentences and attach a photo if it concerns a product. A complete message saves several back-and-forth exchanges.
How should you read Elite Fanstore reviews?
Customer reviews are valuable, as long as you read them methodically. An average rating on its own says very little: what matters is what the reviews actually describe, when they were posted and how the store responds to feedback.
A store evolves: reviews from the last few months reflect the current situation better than those from several years ago.
They reveal the real points to watch, often sizing or delivery time, and help you see whether the issue applies to you.
A review about delivery, about the fit or about the printing doesn’t tell you the same thing. Look for the ones that match your purchase.
Compare reviews published on different platforms, including independent review sites, rather than relying on a single page.
Finally, remember that a negative review is often about expectations that weren’t set properly: a size chosen without checking the guide, or a player version ordered in the hope of getting a loose fit. That’s precisely why the next section exists.
Ordering with confidenceFive habits for an order with no unpleasant surprises
The vast majority of disappointments with a jersey ordered online can be avoided before you click “Pay”. Here are the five habits we recommend to all our customers.
Measure a jersey you enjoy wearing, laid flat, and compare it with the football jersey size guide. Our article on how to find your football jersey size explains the method in detail.
Fan or player: the fit isn’t the same. The version name appears in the title of every product page.
Name, number, patches: check everything in the cart with “Edit” before confirming.
Our offers apply automatically in the cart, such as buy 3, get 1 free. The conditions are detailed on the discounts and group pricing page.
The order confirmation and the shipping confirmation contain everything you’ll need: your order number and your tracking number.
Looking for your next jersey? Browse our club jerseys, the kids’ collection or all the latest arrivals in the store.
Frequently asked questions
Yes. The store has specialised in football jerseys since 2018, the company that runs it is identified in the legal notice, payment goes through a secure page and every shipped parcel receives a tracking number. The shipping and refund terms are written down and can be viewed before you place any order.
As soon as your order ships, you receive an email containing your tracking number. Enter it on the site’s Track my order page to see the carrier’s latest updates. The first tracking steps can take a little while to appear after dispatch.
Visa, Mastercard and American Express cards are accepted, as well as Apple Pay, Google Pay and Shop Pay. Depending on your country, local options such as Bancontact or MB WAY may also appear. Payment is made on a secure page and the store never has access to your card details.
No. A jersey personalised with a name, a number or patches is prepared especially for you and is non-refundable. Check your printing carefully in the cart before confirming your order.
The store’s policy does not provide for exchanges due to a sizing mistake. Before ordering, compare your measurements with the size guide in centimetres and, if in doubt, ask customer service for advice. For a player version, go one size up if you’re unsure.
Write to info@elite-fanstore.com, including your order number. Customer service also replies on WhatsApp by written message only, as well as through social media and Telegram. The Help assistant, available on every page of the site, answers the most common questions.
Is Elite Fanstore legit? We hope this article has given you what you need to judge for yourself, based on concrete facts. A reliable site for cheap jerseys is a store that tells you who it is, explains its rules and stays reachable. That’s the standard we hold ourselves to with every order.